Contact Center Third Party Support

Contact Center Third Party Support: It’s Still Not Too Late

I think it’s true that despite best intentions of getting everything done by year-end, there’s always lots to do in the run up to the holidays. With new budgets looming, last minute arrangements to make, you may still be facing the need to find a cheaper contact center third party support solution for next year [...]

December 11th, 2014|Support and Maintainance, Transition|

Support Services: Extend the Life of Your Call Center

If you looked after your car as well as the airlines do their planes - it would go a million miles! Use our support services to show you how to treat your call center like an aircraft so you can handle millions more calls.   Deliver World Class Service We have a client who is delivering [...]

November 14th, 2013|Support and Maintainance|

PSS: 10 Years Celebrated with a 379% Increase in Net Income

PSS is announcing record revenue and net income results as well as major business expansion and growth plans for 2013 with new products and services. The company celebrated its tenth anniversary last October and has been featured numerous times as a leading contact center solutions provider in the Inc. 500 and Hot 100 list of the fastest growing [...]

March 4th, 2013|News|

Contact Center Managed Services Without Hosting Challenges

PSS helps Contact Centers ensure their customer interaction solutions are highly used and always available. A Managed Services offer for outsourced proactive and reactive operational support, without the challenge of moving to a hosted environment PSS have launced a Contact Center Managed Services offer that proactively monitors and responds to issues ahead of time managing customer [...]

June 10th, 2012|Managed Service|