Call Recording Compliance

Call Recording Compliance: Ensuring Access to Historic Calls is Vital

You probably have many 1000′s of calls archived on magnetic tape. As the tape degrades you will lose this data, meaning you’re no longer compliant. With regulators getting tougher on call recording compliance - do you have a plan to solve this problem? Call Recording Compliance is essential if youre going to keep your customers trust and [...]

October 28th, 2014|Call Recording Compliance|

Call Recording Compliance: Banks Hit by Spiralling Costs

In recent years we have seen banks hit by weighty regulation, fines and face the spiralling costs of call recording compliance. When added together have taken their toll on profits and on brand value. Tighter regulation from the US to the EU have led to Banks facing the choice of either significant ramping up of [...]

April 9th, 2014|Call Recording Compliance|

Record Fines For Compliance Failure

Financial Services Compliance - Record fines in excess of £472m were issued by regulators in 2013 a 52% increase on 2012. Whether your business is regulated in the US or in Europe the scale and number of fines from financial regulators are increasing dramatically. Call Compliance Must Become Standard For financial institutions call recording compliance must [...]

March 3rd, 2014|Call Recording Compliance|