3rd Party suppliers

Contact Center Managers: Remove Your Blindfolds!

Spending all day, every day more or less consumed by the vagaries of the “contact center world” can sometimes lead to the development of a particular blindfold to the points of view of those on the outside of this world. Who Has the Prettiest Uniform Of notable concern and interest are those who, either by choice [...]

August 4th, 2015|Contact Center, Support and Maintainance, Transition|

Third Party Support: Smart Thinking Beats Dogged Determination

Third Party Support  Have you ever been chased by a dog - when you're driving? A small number of hounds have a bizarre habit of pursuing cars. And their actions bear an uncanny resemblance to some companies. It's not the crazed expression or the drool. It's something else ... Dogged Determination The dogged determination to [...]

May 20th, 2015|Partner Services|