A successful call center ivr solution requires the efficient integration of comprehensive contact center services and the right technology.
Our partnerships will ensure we deliver improved operational effectiveness, increased speed-to-market, enhanced customer satisfaction and accelerated revenue growth, creating a sustainable competitive advantage for your organization.
GenesysGenesys is the world’s number one contact center software, and a perennial market share leader in both IVR/Voice Portal and CTI solutions.
West Interactive – Holly ConnectsWest Interactive is a world-class provider of automated customer contact solutions.
ACME PacketAcme Packet is the leader in session delivery network solutions, transforming businesses from TDM to SIP networks.
ConvergysIntervoice Network IVR is a powerful, carrier-grade IVR, designed to enable the rapid development of new revenue-generating voice and video services.
AvayaAs an Avaya DevConnect partner, PSS’s media gateway FlexxGate product has been tested rigorously with the Avaya solutions, giving you the reassurance that your deployment will be tightly integrated and seamless.
NortelPSS is an accredited Full Service Nortel MPS 500 IVR systems specialist and an accredited MPS 1000 Service Assist.
Aspect
Aspect is a global provider of customer contact and workforce optimization solutions. Helping build, enhance & sustain stronger relationships with customers.
Aspect is a global provider of customer contact and workforce optimization solutions. Helping build, enhance & sustain stronger relationships with customers.
