A successful call center ivr solution requires the efficient integration of comprehensive contact center services and the right technology.
Our partnerships will ensure we deliver improved operational effectiveness, increased speed-to-market, enhanced customer satisfaction and accelerated revenue growth, creating a sustainable competitive advantage for your organization.
Genesys is the world’s number one contact center software, and a perennial market share leader in both IVR/Voice Portal and CTI solutions.
Acme Packet is the leader in session delivery network solutions, transforming businesses from TDM to SIP networks.
Intervoice Network IVR is a powerful, carrier-grade IVR, designed to enable the rapid development of new revenue-generating voice and video services.
As an Avaya DevConnect partner, PSS’s media gateway FlexxGate product has been tested rigorously with the Avaya solutions, giving you the reassurance that your deployment will be tightly integrated and seamless.
PSS is an accredited Full Service Nortel MPS 500 IVR systems specialist and an accredited MPS 1000 Service Assist.
Aspect is a global provider of customer contact and workforce optimization solutions. Helping build, enhance & sustain stronger relationships with customers.
Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure.