With Product Support Solutions New Professional Services Practice Application Centre™ Provides Rapid IVR Application Development Process for Converting Proprietary IVR Applications to Open, Standards-Based IVR Applications PSS  have enhanced the internal ivr application development conversion tools, automating their internal processes and methodologies to create Application Centre™. The enhancement was bred from the company’s previous successes converting (Read the full article)

We’re working on an interesting project for a medium sized cable company.  They currently have a Nortel CS1000 located at their corporate office and we are tasked with implementing a SIP based IVR solution from Holly Connects for them. The problem is that the version of the CS1000 they are currently running does not support SIP. The (Read the full article)

PSS has both CREDboard for Mobile and the release of CREDboard v2.0 a second-generation Social Interaction Platform for the Enterprise CREDboard for Mobile, is a mobile application available via the Apple ITunes Store. Android and Windows Mobile versions are also available through PSS. This is one piece of the comprehensive CREDboard package: a Social Media (Read the full article)

FlexxBridge in the Cloud™ from PSS Gives Developers a PSS provides free access to cloud-based development tool at FlexxBridge.com FlexxBridge in the Cloud™, is a SaaS version of its successful premise-based FlexxBridge solution. The new cloud-based development environment gives the developer community a more open, consistent and flexible interface to bring together disparate information sources (Read the full article)