PSS win a 5 year extension to June 2017.
GSA Advantage are committed to assisting Federal employees worldwide in meeting today’s acquisition challenges. GSA Advantage !® is the government’s premier online shopping system. providing instant access to high quality products, services, and solutions from approved commercial vendors.
PSS General Counsel Barbara McKenzie announces ” We are delighted to have gained a 5 year extension on GSA Advantage until June 2017″
The General Services Administration (GSA Advantage) is an independent agency of the United States government, established in 1949 to help manage and support the basic functioning of federal agencies. The GSA advantage supplies products and communications for U.S. government offices, provides transportation and office space to federal employees, and develops government-wide cost-minimizing policies, and other management tasks.
The scope of the PSS contract is to provide services
- Genesys contact center software products and services which are uniquely positioned to help companies bring employees, insights, and customer channels together to effectively drive today’s new customer conversation.
- Acme Packet – Briniging leading session delivery network solutions, which enable the trusted delivery of next-gen voice, data & UC services across IP networks
- IVR legacy support and transition services – Supporting existing platforms even if they are beyond the manufacturer’s end of life. Sustaining what you have in place until you want to move to a next gen solution and helping you do it quicker, with less risk and cheaper.
We offer you a FREE ProPSS evaluation where we will expertly assess the performance of your existing call center IVR solutions and pinpoint a strategic path that lead to improving customer satisfaction and the return on investment of the applications and technologies.
Learn about how we could help you achieve your business goals – contact us for a no obligation, informal conversation that’s completely free of charge so we can learn more about your challenges, objectives and priorities.
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