Are you facing challenges with any aspect of Genesys support or development? If your initial implementation was by a large carrier or large global systems integrator you may want to optimize what you have or get the absolute most from your deployment?
Maybe then it’s time to look for an independent, but contact center specific development partner.
- Does your vendor not provide PS any more?
- Is the cost of PS too expensive?
- Have you reached the extent of your current providers skill set?
- Are you no longer receiving the level of service you once did?
- Are you looking for someone that can help you integrate with other solutions?
- Do you need a cost effective way to refresh your current server platform?
- Are you looking to virtualize your platforms with VMware
If so, PSS has the development resources for the full suite of Genesys products. Whether you are a full Genesys shop with the entire suite or you have key components,PSS can be your development partner.
PSS interfaces Genesys products with third party products such as
· Legacy IVR solutions
· VoIP Network with Audio Code or Acme Packet SBC’s & Verizon BEST
· 3rd Party desktops such as Salesforce & Oracle etc
An independent company who has good working relationships with all suppliers. Our 10 years experience has created a get it done attitude and we often prove to be far most cost effective and with our agile development, quicker than other providers.
For more information about Genesys support download our Genesys capabiliites guide or visit us on Stand B4 at GForce in Boca Raton from May 14th – 16th.