genesys change management, EemaanEemaan is a leading innovative Genesys change management software product and service. With a  a suite of products, which simplify and improve management of Genesys operations for IT departments. These products enhance the operational ability and de risk Genesys Configuration, Management, Provisioning and Troubleshooting. Eemaan was the first software Audit Trail product for Genesys and the first automated Genesys environment synchronisation application.

Below is the series of Eemaan products available from PSS. For more information on the suite of products there is a downloadable overview and data sheet for each one.


The flexible way to make mass configuration changes in Genesys.

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The fast and flexible way to export configuration data from Genesys.

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Audit Trail

Leading change management solution (CMS) product for Genesys

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Synchronise your multiple Genesys configuration environments.

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Rollback unwanted changes made in Genesys with a single click of the mouse.

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Provisioning Manager

Unique process-driven approach to managing your genesys contact centre.

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To Find Out More Contact Us:

US Call: 877 289 7770

UK Call: 0800 012 4054

Genesys Change Management Solutions from PSS