End of Life Doesn’t Mean End of Support

Support services solutions for all kinds of infrastructure and software are one of the largest parts of the PSS Help business today. And because our customers problems come in all kinds of shapes and sizes…..so do our support solutions. From managing legacy IVR’s and contact center technologies to complete outsource managed services have been and will continue to be at the heart of what we do. From managing legacy IVR’s and contact center technologies to complete outsource managed services have been and will continue to be at the heart of what we do

Focus

Our focus is on flexible but wide-ranging solutions providing expert and attentive staff who deliver a quality support package to each customer, is one of the reasons that we are so highly trusted in the market.

Happy Customers

Many organizations find that their suppliers are more focused on selling new licenses or upgrades rather than supporting their existing promises. Over the years we have built a succesful business of helping customers facing this kind of attitude from their existing suppliers. This part of our business has a fundamental belief that the quality of service is significantly more important than the number of licenses sold.

Focus on License Sales or Support?

Many organizations find that their suppliers are more focused on selling new licenses or upgrades rather than supporting their existing promises. Over the years we have built a succesful business of helping customers facing this kind of attitude from their existing suppliers. This part of our business has a fundamental belief that the quality of service is significantly more important than the number of licenses sold.

What Client’s Say

Amazing theme and top class support, as I’m a beginner, Luke helped me above and beyond and was more than patient, his responses were quick and he has a genuine care for you to enjoy and move forward with your theme! Highly recommended!
Lucasgriffin, Avada
I bought this theme and i would like to recommend it to every one interested in building a website without knowledge of php or html. It is very convenient and the customer service is very reactive. I will say it in French “Bravo” for this work!
Aajami, Avada
Let me say something. You have an amazing theme and amazing/awesome support. They helped me on weekend. This is what I call an “extra mile” in customer relationship. So I gave 5 stars for the theme and if I could, I’d give 10 stars for support.
Gojcus, Avada
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Customer Retention

No one has ever gone back to their original provider

Support Services

See exactly how our support takes away frustration, saves you time and reduces cost

See how we do it

The end to end guide to world class third party support Click Here

Third Party Support Guide

How to find support that you can trust...that is loyal alert and responsive

Support that you can trust

CLICK HEREYour essential guide to third-party support services for contact center technologies

Who We Support 24 x 7 x 365

Let us help wherever you are Around the World Anytime any place

Hundreds of Fortune 500 Companies Rely on us everyday

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Your PSS Support Resources

Your PSS Help advisor will present you a solution that meets our business ethos as well as providing good long-term value for both parties that is clearly defined and easily understood.

Contact Us for more information

If you’d like to chat about any challenges you face or more about our 3rd party support contact us on: