May 20, 2013

Data Sheets

 Coral Active Intelligent Agent Desktop – The next generation in agent and supervisor desktop software.  The ultra-thin client runs in any browser supporting HTML 5, allowing customers to BYOD  Download 
 Emotico Emotion Detection – Software that monitors voice stream to measure the anger and intensity level of callers. Emotico can help you save the relationship through real-time agent feedback. Download 
App Centre  - Develop Your Contact Center Applications Quicker, Cheaper and With Less Risk! How to convert proprietary IVR applications to open standards-based VXML. Download 
SIP Services – Enable the delivery of trusted, first-class contact center IP telephony with SIPHow to save money and improve your customer service. Download 

FlexxGate - How To Get The Most From Your Old And New Phone SystemsEase the transition from traditional analogue or TDM networks to VoIP networks. Download