“I wish all our vendors had the level of support that PSS provides”
IT Manager – of a casino in the Northeast
“In 7 years of working with PSS, the only complaint our whole team could come up with was so minor that we have no hesitation with upgrading our platform – including IVR, speech and applications with PSS so that we can continue to be a key partner”
A large bank in the Midwest
“Thank You for your assistance over the last few weeks. We had some potentially nasty problems building up and flying Bryant out to assist us, as well as good quality phone support, helped us get through it. We are now running in a good state. The migration of FTC IVR off MSC6 was another piece of work where PSS assistance was appreciated at short notice”
A major international telecommunications company
Customers
PSS is the choice of some of the world’s most admired enterprises.
More than 150 leading enterprises--across five continents and 19 countries--trust PSS to help develop, improve, and maintain their contact center systems. This happens at a scale that impacts many, many consumers, and in turn influences their perceptions of the enterprises they interact with.
Repeat business 99%
We must be doing something right, because our customers are very loyal--and we thank them for that. Our repeat business rate is 99%. We solve problems that matter to them, keep our promises and make it easy for customers to renew service contracts. We have a highly repeatable process for deploying high quality solutions, so customers come back to us with confidence when the next project arises. They’ve become our best sales people!
