May 24, 2013
Is your support price going up? Is your provider just not interested in your business anymore? Don’t just renew your IVR support contract without reviewing the alternatives, it will be costing you money. Being told end of life does not mean end of value. There is an alternative ……..Design the support and maintenance you need (Read the full article)
“My IVR is End Of Life, Now What?” Many enterprises reached this point with their IVR system in the last few years. With the recent economic uncertainty, enterprises were wary of investing the time, financial resources and the risk associated with a major IVR upgrade. In this briefing you will learn: The technology (Read the full article)
We know that many proprietary or legacy IVR platform and IVR applications are approaching the end of their supported life. End of life support for Genesys 6.5 is available from PSS. PSS is unique in being able to expertly provide IVR support for: IVR Platforms – Regardless of the manufacturer IVR Applications – Irrespective of who (Read the full article)
Discover how to extend the life of IVR systems Webcast This presentation was first broadcast on Thursday, July 26, 2012. The presentation uses streaming audio. The audio will be streamed to your selected media player (Real Media / Windows Media). You must have a sound card and speakers. Choose your media player below and Launch (Read the full article)
Visual IVR My IVR is End of Life Now What From Legacy to Standards Based Technology Thank you for registering for the Discover how to extend the life of IVR systems Webcast. This presentation (Read the full article)
Download your FREE copy of the Visual IVR briefing below Email Marketing You Can Trust
Download your FREE copy of the Transitioning Strategies Briefing below Email Marketing You Can Trust
Download your FREE copy of the IVR End of Life briefing below Email Marketing You Can Trust
Visual IVR is a giant step forward in enhancing traditional voice-powered IVR calls. In fact, the term “Visual IVR” is because you can now see and interact with the IVR call flow from your smart phone, that runs on iPhone and Android-powered devices. In addition to automated Visual IVR calls, customer service and support agents can interact (Read the full article)
Patronising pre-recorded messages, long waiting times and rude operators are among the biggest irritations of UK customers, new research has revealed about Call Center IVR Solutions. The survey which was conducted by Natterbox highlighted that just four per cent of customers are patient enough to wait for call center ivr solutions for more than 30 (Read the full article)
