PCI DSS compliance is a concern for any call center taking payments. It may even be a driver to upgrade or replace recording solutions or even the entire contact center software, an expensive and risky [...]
PSS Help is the leading provider of Contact Center Solutions for Customer Contact and Payment Security.
PSS can help with your roadmap for Past, Present & Future technologies: From support of legacy platforms, to transition services & innovation across the contact center with desktop, telephony, monitoring, compliance & payment solutions, PSS can offer independent advice and support – guiding your business to the right solution for you and not one which benefits us.
24 hours a day 7 days a week from the USA to Europe & Australia millions of customers use products, platforms & applications designed, managed & supported by PSS Help.
We provide a range of advisory services on technology and the resulting customer experiences which can be tailored to specific challenges. These range individual items such as investigation or analysis through to a complete advisory service.
We’re highly sucessful delivering complex programmes on time, in budget and in scope. We provide a range of capabilities customized to meet the needs of individual programme and our independence from other suppliers makes us an ideal partner during transition.
Customers often find it convenient and more cost effective to allow us to manage multiple suppliers so they can focus on their core mission. We provide customized solutions for monitoring, support and managed services that can significantly reduce cost.